Dutch Zendesk Partner

In Zendesk, customer service staff can handle multiple contact channels and even multiple brands in one clear system. This not only saves a lot of time and therefore FTE, but also ensures more job satisfaction among employees. When customer contact is well organized, customers will look at your company with a nice feeling. It is nice to have real human customer contact. Customers come back more often, so you don’t have to spend as much on marketing/acquisition. The other way around, bad contact can scare customers away.

Byteleaders is the specialist in customer contact for e-commerce, ICT, DaaS and SaaS companies. We are a one-stop-shop for setting up and staffing your customer service environment. Our employees have the expertise to streamline the implementation process, so that the transition runs smoothly. After we have mapped out your situation, we provide advice and discuss various options. Effectively implementing Zendesk requires knowledge and careful planning. We have extensive experience working with Zendesk Support Suite. We integrate Zendesk with other software systems that you use, such as CRM or e-commerce platforms.

When you choose Zendesk, you choose a complete software solution for your customer service. It is user-friendly and scalable, so it can easily grow with your company. Customer service departments can handle multiple contact channels and even multiple brands in one clear system in Zendesk. A Zendesk implementation partner sets up your environment entirely according to your wishes and advises where necessary. Setting up your customer service properly from the start improves efficiency, shortens response times and increases customer satisfaction.