Customers talk about byteleaders

Together with our customers, we are happy to tell you which solutions we have realized. This way, everyone can discover the possibilities of outsourcing customer service and the convenience of Zendesk customer contact software.

klanten vertellen over byteleaders

iUsed Stores - Refurbished hardware

Byteleaders has been working with iUsed Stores since 2018 as a customer service partner for live chat, telephone, email and Facebook. Byteleaders also manages and maintains the Zendesk customer service system. iUsed opted for a hybrid solution where internal colleagues work during office hours and Byteleaders serves customers outside office hours.

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dstrezzed maastricht

Dstrezzed - Men's fashion

Dstrezzed wants to focus on designing and producing contemporary men's fashion. At the same time, good customer contact is very important to build and maintain a brand. Byteleaders performs the entire online B2C customer service, in the tone of voice Dstrezzed determines.

Richmond Interiors - Home store

Furniture wholesaler Richmond Interiors was looking for a solution to better manage sales and service contact. They found it in Zendesk, of which Byteleaders is a certified partner. Together we designed and built a custom implementation that saves enormous amounts of time.

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Our services

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Outsourcing customer service

Outsourcing customer service means more time and energy for other matters.

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Outsource live chat

Offer your visitors the opportunity for accessible and professional contact.

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E-mail management

We are happy to take care of managing your mailboxes for you.

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Outsource Marketplaces Customer Service

Outsourcing your customer service to external sales channels.

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Outsource helpdesk

Helpdesk and service desk solutions. After extensive training, we have answers to all technical questions.

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Zendesk Implementation Partner

Simple and efficient customer communication. As a Zendesk partner, we take care of the implementation from A to Z.

What customers say about us

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The Byteleaders team takes work off our hands, which allows us to focus on our products. While our customers receive excellent service.

Rachelle Amahorseija Byteleaders

Rachelle Amahorseija

Dstrezzed.nl
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We have been working with an external customer service team from Byteleaders for years with great pleasure. Thanks to the flexible deployment, we ensure optimal accessibility for our customers.

Jip van Asteren Byteleaders

Jip van Asteren

iUsed Stores
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At Byteleaders, people work who really understand entrepreneurs. They are the flexible shell in our HR organization.

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Ingmar Bruinsma

TravelClown.nl
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The customer service of our webshop has been professionally provided by Byteleaders for 3 years. Friendly professionals and a clear cost model.

Willem Willigenburg

Willem Willigenburg

RefurbishedDirect.nl

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