Customers talk about byteleaders
Together with our customers, we are happy to tell you which solutions we have realized. This way, everyone can discover the possibilities of outsourcing customer service and the convenience of Zendesk customer contact software.
iUsed Stores - Refurbished hardware
Byteleaders has been working with iUsed Stores since 2018 as a customer service partner for live chat, telephone, email and Facebook. Byteleaders also manages and maintains the Zendesk customer service system. iUsed opted for a hybrid solution where internal colleagues work during office hours and Byteleaders serves customers outside office hours.
Dstrezzed - Men's fashion
Dstrezzed wants to focus on designing and producing contemporary men's fashion. At the same time, good customer contact is very important to build and maintain a brand. Byteleaders performs the entire online B2C customer service, in the tone of voice Dstrezzed determines.
Richmond Interiors - Home store
Furniture wholesaler Richmond Interiors was looking for a solution to better manage sales and service contact. They found it in Zendesk, of which Byteleaders is a certified partner. Together we designed and built a custom implementation that saves enormous amounts of time.
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Our services
Outsourcing customer service
Outsourcing customer service means more time and energy for other matters.
Outsource live chat
Offer your visitors the opportunity for accessible and professional contact.
Outsource Marketplaces Customer Service
Outsourcing your customer service to external sales channels.
Outsource helpdesk
Helpdesk and service desk solutions. After extensive training, we have answers to all technical questions.
Zendesk Implementation Partner
Simple and efficient customer communication. As a Zendesk partner, we take care of the implementation from A to Z.
What customers say about us
The Byteleaders team takes work off our hands, which allows us to focus on our products. While our customers receive excellent service.
Rachelle Amahorseija
Dstrezzed.nl
We have been working with an external customer service team from Byteleaders for years with great pleasure. Thanks to the flexible deployment, we ensure optimal accessibility for our customers.
Jip van Asteren
iUsed Stores
At Byteleaders, people work who really understand entrepreneurs. They are the flexible shell in our HR organization.
Ingmar Bruinsma
TravelClown.nl
The customer service of our webshop has been professionally provided by Byteleaders for 3 years. Friendly professionals and a clear cost model.
Willem Willigenburg
RefurbishedDirect.nl
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