Customer Service Tips

Byteleaders is a Dutch company whichs provides outsourcing and consultancy services in the field of customer care for companies active in Europe. In this blog we share our latest discoveries in our work field.

Ninox: The no-code platform for Project Management
By Ralph Heeneman November 28, 2024
Ninox is a powerful no-code platform that takes both database management and project management to the next level. Read more in this blog.
The importance of customer care
By Ralph Heeneman December 8, 2022
The importance of customer care in any business cannot be overstated. In this blog you can read how outsourcing can improve your customer care.
Vacancy: Project Manager Customer Service E-commerce
By Ralph Heeneman December 4, 2020
As a project manager, you are ultimately responsible for your own 'basket' of projects (Entrepreneurial Ownership). Curious? Apply for this position here.
Onboarding outsourcing customer service
By Ralph Heeneman December 4, 2020
We also call the process of outsourcing customer service onboarding. We are often asked how it works with us. We explain this in 10 steps.
Increase webshop conversion
By Stef van Doorn December 4, 2020
Increasing your conversion with your customer service is relatively easy and can make your existing visitors convert faster and more.