We are happy to take your telephone customer service off your hands. Byteleaders builds external customer service teams that work on your business goals. We prefer a transparent and clear cost picture. With us, you can choose whether you want to pay per call or per hour. We will sit down with you to see how we can help you achieve your business goals. Earning ourselves back is always the starting point. This way, customer service becomes an investment instead of a cost item! We promote the idea that good customer service is an important value proposition in customer experience.
Advanced VOIP CTI exchange
Routing, different languages, call forwarding, dialing menus, much is possible.
Being accessible without having to worry about it.
Detailed reporting
What are the calls for? How long do calls last? What is the customer satisfaction?
Measuring is knowing.
Why Byteleaders?
Short lines, transparency, professionalism and customer satisfaction. That is what we stand for and that is what we strive for.
No robot, real people
Our colleagues serve your customers based on documentation that we draw up together. From product advice to questions about warranty; your customers are addressed accurately and personally.
Flexible 24/7 deployment
You decide when we are available for your customers. The professionals of
Byteleaders are available 24 hours a day, 7 days a week.
Permanent contact person
A permanent project manager will work with you to design the most
efficient solution to outsource your customer service
Transparent billing
You know exactly what you pay in advance. Scaling up or down? No problem either. We offer a solution that adapts to the changing needs of your company.
E-commerce focused
With our years of experience with web shops and e-commerce platforms, we know how to support your customers well.
Financially beneficial
No need to worry about recruiting, training and managing your customer service. Not only
it saves you a lot of time, it also ensures that you can focus on the core business of your company.
Request an introductory meeting without obligation
