Discover the software package for better customer relations
Zendesk Suite Implementation
Bring all contact channels together in one clear system
Tailor-made for every organization
Byteleaders is a <b>Dutch partner</b> of Zendesk. We can take care of the implementation from A to Z. Zendesk demonstrably saves FTE by giving your customer service team efficient tools.
Outsourcing, consulting and implementation
We are the one-stop-shop for setting up and manning your customer service environment. First, we start by looking at the current situation and what can be improved. We give advice and discuss various implementation options. We have extensive experience in implementing Zendesk Support Suite. At Zendesk we are known as a Dutch partner. Byteleaders has extensive experience with customer contact with e-commerce, ICT, DaaS, and SaaS companies.
Efficient customer service system
In Zendesk, customer service staff can handle multiple contact channels and even multiple brands in one clear system. This not only saves a lot of time and therefore FTE, but also ensures more job satisfaction among employees. When customer contact is well organized, customers will look at your company with a nice feeling. It is nice to have real human customer contact. Customers come back more often, so you don’t have to spend as much on marketing/acquisition. The other way around, bad contact can scare customers away.