Outsourcing is unburdening

Perfectly integrated customer contact solutions

As an entrepreneur you prefer to focus on your core business, we build external customer service teams that work towards your business goals.

  • Transparent cost model
  • No startup costs
  • No robot: real people
  • Omnichannel customer contact
  • One contact person
  • Flexibly deployable 24/7

Outsourcing Telephone Customer Service

We are happy to take your telephone customer service off your hands. Byteleaders builds external customer service teams that work on your business goals. We prefer a transparent and clear cost picture. With us, you can choose whether you want to pay per call or per hour. No start-up or hidden costs. We'll sit down with you to see how we can help you achieve your business goals. Paying ourselves back is always the starting point. So customer service becomes a cost, an investment! We promote the idea that good customer service is an important value proposition in customer experience.

Being accessible without having to worry about it

Advanced VOIP CTI switchboard

Routing, different languages, call forwarding, dialing menus, a lot is possible.

To measure is to know

Detailed reports

What are you calling for? How long do calls take? What is customer satisfaction?

Why Byteleaders?

Short lines and transparency. That is what we stand for.

No robot, real people

Our colleagues serve your customers on the basis of documentation, which we draw up together. From product advice to warranty questions, your customers will be dealt with accurately and personally.

Flexibly deployable 24/7

You decide when we can be reached by your customers. Our colleagues are available 24 hours a day, 7 days a week.

Fixed contact person

Our partners are assigned one permanent project manager. He or she will work with you to design the most efficient customer service solution.

Pay only for hours online

No start-up or hidden costs. We will tell you in advance exactly what the investment will be

Long term collaborations

In the dynamic online world, stability is an absolute necessity. After a trial period, we focus on collaborations for several years in which we have at least weekly consultations.

Fully scalable

Do you get a big peak of visitors? Don't worry, we'll make sure there are enough customer service representatives available.

Outsourcing is customization

Ralph will be happy to call you back.